FAQ
Share your best answersOur shipping policy was last updated on 31st May, 2024.
For the purposes of this Shipping Policy:
● "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Nesta Botanicals.
● "Goods" refers to the items offered for sale on the website.
● "Orders" means a request by You to purchase goods/products from us.
● "Service" refers to the Website.
● "Website" refers to The Good Routine website, accessible from www.TheGoodRoutine.com
● "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Thank you for visiting and shopping at www.TheGoodRoutine.com. The following terms and conditions constitute our Shipping Policy.
All your orders are processed within 1-3 business days. Please note that orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or WhatsApp messaging service.
You may think that 1-3 business days for processing your orders might be longer than usual. And you may be right.
We're based out of this quaint, ridiculously slow-moving but stunning place called Dharamsala, Himachal Pradesh. While we have tied up with very professional courier partners who try their best to pick up your orders on time, there still can be a few delays due to logistics.
So we request and appreciate your patience.
Shipping charges for your orders will be calculated and displayed at checkout.
● Shipping method: Standard
Shipment cost: Free for orders above INR 2,000.
Estimated delivery time: 3-5 business days
● Shipping method: Standard
Shipment cost: Rs. 150 per 500g
Estimated delivery time: 3-5 business days
We have partnered with Shiprocket to ensure you receive your orders on time and free from any damage in transit.
You will receive a Shipment Confirmation Email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Since we only offer Domestic shipping and delivery at the moment, you're not liable to pay any taxes on your order.
Show customers how much time they have for testing your products
Link to your returns policy.